Change the Mobile Number Linked to Your UAN
All guides ↓Independent guide by India Customer Care. We are not EPFO. Use only the official EPFO portals and the UMANG app for your account, and never share your password or OTP with anyone.
Log in to the member portal, open Manage > Contact Details, tick Change Mobile No., enter the new number twice and confirm with the OTP sent to it. If you can't log in because the old number is gone, use Forgot Password, which lets you verify with your details and Aadhaar and receive the OTP on a new number.
Two different numbers
| UAN-registered mobile | EPFO SMS alerts, missed call and SMS balance, portal OTPs | Change on the member portal |
| Aadhaar-linked mobile | Aadhaar OTPs for claims, e-sign, UMANG face authentication | Change at an Aadhaar centre (guide) |
Steps
You can log in
- Manage, Contact Details
- Change Mobile No.: enter the new number twice
- OTP to the new number
- Number updated
You lost the old number
- On the member portal, click Forgot Password and enter your UAN.
- Say the registered mobile is not yours, then verify your name, date of birth, gender and Aadhaar.
- Enter the new mobile number and the OTP sent to it, then set a password. The new number becomes your registered mobile.
Frequently asked questions
Is the UAN mobile the same as the Aadhaar mobile?
Not necessarily. OTPs for Aadhaar checks go to the Aadhaar-linked mobile; EPFO messages go to the UAN-registered mobile. Keeping both the same avoids confusion.
Missed call balance doesn't work after changing my number. Why?
The missed call and SMS services recognise only the UAN-registered mobile. Wait a day after updating and try from the new number.
Sources
- EPFO member portal (Contact Details, Forgot Password), accessed 5 Nov 2026.
- EPFO passbook site (missed call and SMS from the registered mobile).