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When a PF Member Dies: The Family's Claim Checklist

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Independent guide by India Customer Care. We are not EPFO. Use only the official EPFO portals and the UMANG app for your account, and never share your password or OTP with anyone.

On this page
  1. What the family can claim
  2. Online or offline?
  3. Documents to collect
  4. Frequently asked questions
  5. Sources

When a member dies, the family can claim three things: the PF balance (Form 20), the pension (Form 10D: widow, children or other eligible family) and EDLI insurance of up to ₹7 lakh (Form 5IF). If the member had filed e-nomination, the nominee can claim all three online from the member portal.

What the family can claim

BenefitOld formWho gets it
PF balanceForm 20Nominees in their shares; else family members
Monthly pensionForm 10DSpouse until death or remarriage, up to two children until 25, orphans, or nominee or dependent parents
EDLI insuranceForm 5IFNominee or family; up to ₹7 lakh

Online or offline?

Member had filed e-nomination

  1. Member portal: Death claim filing by beneficiary
  2. Enter member's UAN and nominee's Aadhaar
  3. Upload death certificate and bank proof (PDF up to 2 MB, no spaces in file name)
  4. Aadhaar OTP of the claimant; claims processed

No e-nomination

File the paper forms at the regional office through the last employer (or directly if the employer has closed), with the death certificate, the claimant's ID and bank details, and proof of relationship. Without any family, legal heirs need a succession certificate.

Documents to collect

Pension details: family pension. Insurance: EDLI.

Frequently asked questions

Is there a time limit for the family to claim?

Claim as soon as you can. Money not claimed for long can become inoperative and stop earning interest, and delays make paperwork harder.

The member had no nomination. Can the family still claim?

Yes. Family members claim under the scheme's rules; without family, legal heirs claim with a succession document.

Sources