EPFO Helpline Number, WhatsApp and Regional Office Finder
All guides ↓Independent guide by India Customer Care. We are not EPFO. Use only the official EPFO portals and the UMANG app for your account, and never share your password or OTP with anyone.
On this page
EPFO's toll-free helpline is 1800-118-005. For complaints use EPFiGMS. Each regional office also has a WhatsApp helpline number listed on EPFO's contact page, and you can find your office's address with EPFO's office finder. We are an independent guide and cannot see your account.
Ways to reach EPFO
| Channel | Details | Best for |
|---|---|---|
| Toll-free helpline | 1800-118-005 | General questions |
| Grievance portal | EPFiGMS (also in UMANG) | Complaints with a tracking number |
| Regional office WhatsApp helplines | List by office (PDF) | Questions to your own regional office |
| Office finder | Locate EPFO office | Address of your regional office |
| Nidhi Aapke Nikat camps | Held monthly in each district; venues on EPFO's notices page | Face-to-face help |
Which office is yours?
Your member ID starts with letters for the state and office (for example DLCPM… for Delhi Central). That office handles your account. Use the office finder for its address and the PIN code finder if you need the area.
Before you call or visit
- Keep your UAN, member ID, claim reference number and a description of the problem ready.
- Take Aadhaar and your bank passbook or cheque when visiting.
- Never give your password or OTP to anyone, including people at an office.
Frequently asked questions
What is the EPFO customer care number?
The toll-free helpline is 1800-118-005.
Which EPFO office handles my account?
The regional office that covers your employer. Your member ID starts with the office's code; the EPFO office finder shows addresses.
Related guides on our other websites
Sources
- EPFO: Contact us (offices, WhatsApp helpline list), accessed 5 Nov 2026.
- EPFO passbook site (toll-free 1800118005).
- EPFO: locate office.