PF Claim Status: How to Track It and What Each Status Means
All guides ↓Independent guide by India Customer Care. We are not EPFO. Use only the official EPFO portals and the UMANG app for your account, and never share your password or OTP with anyone.
On this page
Track your claim on the EPFO passbook site (Claim Status), the member portal (Online Services > Track Claim Status) or UMANG. You see each claim with its date and status. Once it shows settled, the money normally reaches your bank in a few working days.
Where to track
Member portal
Log in to the member portal, then Online Services > Track Claim Status. Every claim is listed with its reference number.
Passbook site
Sign in at the EPF passbook and claim status site and open Claim Status.
UMANG app
In UMANG, open EPFO > Track Claim, enter your UAN and the OTP.
The claim's journey
- Claim submitted with Aadhaar OTP
- Checks on KYC, service and eligibility
- Approved (automatically or by an officer)
- Settled: payment sent to your bank
- Money in your account
What each status means
| Status | Meaning | What to do |
|---|---|---|
| Submitted / Pending | Received, waiting to be processed | Wait. Most partial withdrawals move within a few days |
| Under process / Pending at field office | An officer is checking it | Wait up to 20 days from submission, then follow up |
| Pending with employer | The claim needs employer action (common for transfers) | Ask HR to approve it on the employer portal |
| Approved | Passed; payment being prepared | Wait for "settled" |
| Settled | Payment sent to your bank | Check your bank within a few working days |
| Rejected | Not paid; a reason is shown | Read the reason and fix it. See claim rejected |
| Returned / payment failed | The bank sent the money back | Correct your bank KYC; see settled but not received |
If it is taking too long
- After 20 days with no settlement, raise a grievance on EPFiGMS, quoting the claim reference number.
- Use the reminder option on EPFiGMS if there is no reply.
- Still stuck: how to escalate a pending claim.
Frequently asked questions
How many days does EPFO take to settle a claim?
The legal limit is 20 days. Most partial withdrawals are now settled automatically in a few days; EPFO's average in October 2026 was 2.57 days.
My claim shows settled but I haven't got the money. Why?
The payment usually reaches your bank within a few working days of settlement. If it doesn't, the bank may have returned it, often because of a closed account or wrong IFSC.
Related guides on our other websites
Sources
- EPFO: passbook and claim status, accessed 5 Nov 2026.
- EPFO member portal, accessed 5 Nov 2026.
- EPFO: FAQs (claims not settled within 20 days).
- PIB, 1 Nov 2026 (average settlement time 2.57 days in October 2026).
- EPFiGMS: EPFO grievance portal.