EPS Pension Not Credited: PPO, Status and What to Check
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Most stopped pensions are caused by an expired life certificate or a bank account problem. Check the payment status with your PPO number on EPFO's pension enquiry, renew the life certificate, confirm the bank account, then raise a grievance on EPFiGMS as a pensioner, quoting the PPO.
Check in this order
- Status: EPFO pension payment enquiry.
- Life certificate: submit it from home.
- Bank: a closed account or changed IFSC after a merger stops credits; find the new IFSC on our IFSC finder.
- Complaint: EPFiGMS, choose EPS pensioner and enter the PPO number.
Frequently asked questions
Where do I find my PPO number?
On the Pension Payment Order letter, in the pension enquiry on EPFO's site, in UMANG, or with your bank.
My bank merged. Will pension stop?
It can if the account details change. Inform EPFO through a grievance with the new IFSC.
Sources
- EPFO pension payment enquiry, accessed 5 Nov 2026.
- EPFiGMS (PPO validation for pensioners).
- EPFO circular: Centralised Pension Payment System.