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Check PF Balance: Missed Call, SMS, WhatsApp, UMANG, Passbook

By Kusum · Reviewed by Harish, Labour Consultant, Delhi on · Updated

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Independent guide by India Customer Care. We are not EPFO. Use only the official EPFO portals and the UMANG app for your account, and never share your password or OTP with anyone.

On this page
  1. Which method suits you
  2. Why your balance looks the way it does
  3. If the balance doesn't show
  4. Frequently asked questions
  5. Related guides on our other websites
  6. Sources

The fastest way: give a missed call to 9966044425 from your UAN-registered mobile, or SMS "EPFOHO UAN ENG" to 7738299899. For full details (each month's deposit, employer share, interest), open the e-passbook or the UMANG app. All are free.

Which method suits you

MethodShowsNeeds
Missed call 9966044425Last contribution and balance by SMSUAN-registered mobile; activated UAN with KYC
SMS to 7738299899Last contribution and balanceUAN-registered mobile; activated UAN
WhatsApp (EPFO verified account)Balance, last 5 transactions, passbookOTP to UAN-registered mobile
UMANG appFull passbook, each member IDActivated UAN, OTP
e-Passbook websiteFull passbook with interest, downloadableUAN and password

Missed call

  1. From the mobile registered with your UAN, call 9966044425. It rings twice and disconnects. No charge.
  2. You get an SMS with your last contribution and PF balance.

Works only if your UAN is activated and your bank account and Aadhaar or PAN are seeded.

SMS

Send EPFOHO UAN ENG to 7738299899 from your registered mobile. The last three letters choose the language of the reply: ENG English, HIN Hindi, PUN Punjabi, GUJ Gujarati, MAR Marathi, KAN Kannada, TEL Telugu, TAM Tamil, MAL Malayalam, BEN Bengali.

WhatsApp

Since 1 November 2026, EPFO's verified WhatsApp account gives your balance, the last five transactions and passbook details after an OTP to your registered mobile. See EPFO on WhatsApp for how to start and how to avoid fake accounts.

UMANG app

  1. Open UMANG, search EPFO and tap View Passbook.
  2. Enter your UAN and the OTP sent to your registered mobile.
  3. Pick the member ID (one per employer) to see its passbook.

e-Passbook

  1. Open the EPFO passbook site and sign in with your UAN and password.
  2. Choose the member ID. View or download the passbook for each financial year.

How to read every line: EPF passbook explained.

Why your balance looks the way it does

If the balance doesn't show

ProblemWhat to do
No reply to missed call or SMSUse the UAN-registered mobile; check that the UAN is activated and KYC is seeded
Passbook says "not available"Your employer may have an exempted PF trust, which keeps its own accounts. Ask HR
Latest months missingDeposits appear after your employer files the monthly return. See passbook not updated
Salary deduction but no deposit for monthsSee PF deducted but not deposited

Frequently asked questions

Why does the missed call give no reply?

The missed call works only from the mobile registered with your UAN, and only if your UAN is activated and KYC (bank plus Aadhaar or PAN) is seeded. Call from that number and check KYC on the member portal.

Why is my balance lower than I expected?

Your employer's pension share (8.33%) goes to EPS, not to your EPF balance, and interest is credited once a year. See how to read your passbook.

Can I check PF balance without UAN?

Not through EPFO's services. Ask your employer for the UAN first, or find it with Know Your UAN.

Sources