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Offline PF Claim and Claims When the Employer Has Closed

By Kusum · Reviewed by Harish, Labour Consultant, Delhi on · Updated

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Independent guide by India Customer Care. We are not EPFO. Use only the official EPFO portals and the UMANG app for your account, and never share your password or OTP with anyone.

On this page
  1. Which form
  2. Steps
  3. Employer closed or not responding
  4. Frequently asked questions
  5. Sources

Use a paper claim only when you can't claim online, for example when your UAN isn't linked to Aadhaar or your bank details can't be verified. Use the Composite Claim Form (Aadhaar) if your Aadhaar and bank are seeded (no employer attestation), or the Composite Claim Form (non-Aadhaar), which your employer must attest. Submit it to the regional office.

Which form

FormWhenAttestation
Composite Claim Form (Aadhaar)UAN with Aadhaar and bank seededNot needed
Composite Claim Form (non-Aadhaar)Aadhaar not seededEmployer; or a gazetted officer, bank manager or similar where the employer is unavailable

Steps

  1. Download and fill the right composite form
  2. Attach a cancelled cheque; get attestation if needed
  3. Submit at the regional office; keep the receipt
  4. Office processes and pays to your bank

Employer closed or not responding

Raise a grievance on EPFiGMS or visit the regional office with your ID, proof of employment and bank details. The office can verify your record without the employer and tell you which attestation it will accept.

Frequently asked questions

Is an offline claim slower?

Usually yes, because it is handled manually at the office. Use the online claim whenever your KYC allows it.

Where do I get the form?

From EPFO's website downloads or the regional office. Forms are free; don't pay anyone for them.

Sources