EPFO Guide: UAN, PF Balance, Withdrawal and Claims (2026)
All guides ↓Independent guide by India Customer Care. We are not EPFO. Use only the official EPFO portals and the UMANG app for your account, and never share your password or OTP with anyone.
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Your PF (Provident Fund) is your own money. This guide shows you how to reach it: get your UAN, see your balance, withdraw under the new 2026 rules, and fix the problems that hold up claims. Every step uses the free official EPFO services. You never need an agent.
What do you want to do?
Get a UAN (first job)Generate it yourself on the UMANG app with a face scan.
Activate your UANNeeded before you can log in, see the passbook or claim.
Forgot your UAN?Four ways to find it in a few minutes.
Check your PF balanceMissed call, SMS, WhatsApp, UMANG or passbook.
Can I withdraw PF?The 2026 rules, with a checker that shows how much.
Withdraw PF onlineStep-by-step claim, with the checks to do first.
Track your claimWhat each status means and who acts next.
Claim rejected?Common reasons and the fix for each.
Changed job? Transfer PFKeep one account and your full service history.
Update KYCAadhaar, PAN and bank: the three things claims depend on.
Old or forgotten PFFind it, and when EPFO pays it out by itself.
Avoid TDS: Form 121The new form that replaced 15G and 15H.
Pension (EPS)Who gets a pension, the formula and early pension.
Nominate your familyE-nomination with an Aadhaar OTP in 10 minutes.
Complain to EPFOFile a grievance that gets action, and escalate it.
PF cut but not deposited?Check, get proof, and complain.
What changed in 2026
| Date | Change | What it means for you |
|---|---|---|
| 1 Nov 2026 | EPFO services on WhatsApp; automatic payout of small inoperative accounts | Check balance and passbook in a chat. Old Aadhaar-verified accounts with ₹1,000 or less are paid out without a claim. Details |
| 17 Sep 2026 | Wage ceiling raised from ₹15,000 to ₹25,000 | More people are covered and more goes into PF and pension each month. Details |
| 29 Jun 2026 | New EPF, EPS and EDLI Schemes, 2026 | The 1952, 1995 and 1976 schemes were replaced under the Code on Social Security. Details |
| 2026 | Simpler withdrawals: 3 categories, 12 months' service, 25% minimum balance | Withdraw up to 75% for any need after 1 year of membership. Details |
| 1 Apr 2026 | Form 121 replaced Forms 15G and 15H | Use Form 121 to avoid TDS only if you qualify: tax on your income must be nil, and under 60 there is a further limit. Details |
All dated changes: latest EPFO updates for members.
Key numbers (checked 5 Nov 2026)
| Interest on EPF, 2025-26 | 8.25% a year |
| Wage ceiling for compulsory PF | ₹25,000 a month (from 17 Sep 2026) |
| Your contribution | 12% of basic pay + DA, matched by 12% from your employer |
| Partial withdrawal | After 12 months of membership; 25% must stay in the account |
| Missed call for balance | 9966044425 from your UAN-registered mobile |
| SMS for balance | EPFOHO UAN ENG to 7738299899 |
| EDLI life cover | Up to ₹7 lakh for the family, free for the employee |
| EPFO toll-free helpline | 1800-118-005 |
Which official website or app to use
| Use | For |
|---|---|
| UMANG app | Generate or activate your UAN (face scan), check balance, claims |
| Member portal | Login, KYC, profile, claims, transfer, nomination |
| Passbook site | Passbook and claim status |
| EPFiGMS | Complaints (grievances) about PF |
| epfo.gov.in | EPFO's main website: rules, circulars, office addresses |
Trap: EPFO never calls you to ask for your UAN password, OTP, Aadhaar or bank details, and never asks you to pay money to release your PF. Every EPFO service is free. Websites and agents that charge a "processing fee" are not EPFO.
Related guides on our other websites
Sources
- EPFO: official website (services, FAQs), accessed 5 Nov 2026.
- EPFO: Wage ceiling FAQs, September 2026 (₹25,000 ceiling, 75% withdrawal, 8.25% interest, EDLI ₹7 lakh), accessed 5 Nov 2026.
- EPFO: Member passbook site (missed call, SMS and toll-free numbers), accessed 5 Nov 2026.
- PIB, 1 Nov 2026: EPFO's 74th Foundation Day (WhatsApp services, automatic settlement).
- PIB, 13 Oct 2025: 238th meeting of the Central Board of Trustees (withdrawal reforms).