Official EPFO Websites, Apps and Numbers (and Fakes to Avoid)
All guides ↓Independent guide by India Customer Care. We are not EPFO. Use only the official EPFO portals and the UMANG app for your account, and never share your password or OTP with anyone.
Genuine EPFO services are on addresses ending in .gov.in: epfo.gov.in (main website) and epfindia.gov.in (member portal, passbook, employer portal), plus the government's UMANG app. They are all free. EPFO never calls to ask for your password, OTP or bank details, and never asks for money to release your PF.
The official list
| Channel | Address or number | Use it for |
|---|---|---|
| EPFO main website | www.epfo.gov.in | Rules, circulars, FAQs, office finder |
| Member portal | unifiedportal-mem.epfindia.gov.in | Login, KYC, claims, transfers, nomination |
| Passbook and claim status | passbook.epfindia.gov.in | Passbook, claim status |
| Grievances | epfigms.gov.in | Complaints |
| UMANG app | Google Play or App Store, publisher: Government of India (NeGD) | UAN generation and activation, balance, claims |
| Missed call (balance) | 9966044425 | From your UAN-registered mobile |
| SMS (balance) | EPFOHO UAN ENG to 7738299899 | From your UAN-registered mobile |
| Toll-free helpline | 1800-118-005 | General help |
| EPFO's verified business account (see our guide) | Balance, last 5 transactions, passbook |
How to spot a fake
- The address does not end in gov.in (for example "epfo-claim.in" or a link shortener).
- It asks for a fee, a "processing charge" or a "release deposit".
- Someone calls or messages first and asks for your OTP, password, Aadhaar or bank details.
- An "agent" offers to get your PF faster for a cut of the amount. EPFO has warned members not to use unauthorised agents: online claims are free and settled in days.
If you shared an OTP or lost money, call the national cybercrime helpline 1930 at once, report at cybercrime.gov.in, change your UAN password and tell your bank.
Frequently asked questions
Is epfindia.gov.in still official?
Yes. EPFO's main site moved to epfo.gov.in, and the member portal, passbook and employer portal still run on epfindia.gov.in addresses. Both domains end in gov.in.
Does EPFO charge for any service?
No. Every EPFO service for members is free.
Someone called from 'EPFO' asking for an OTP. What do I do?
Hang up. EPFO never asks for OTPs, passwords or bank details on calls. Report the number to the cybercrime helpline 1930.
Sources
- EPFO: official website (links to the member, passbook, employer and grievance portals), accessed 5 Nov 2026.
- EPFO passbook site (missed call, SMS, toll-free number and fraud warning), accessed 5 Nov 2026.
- EPFO press release, 16 Jun 2025: avoid unauthorised agents.
- National Cyber Crime Reporting Portal.