Assam processes income certificates through the Sewa Setu portal at sewasetu.assam.gov.in - described as an initiative of the Government of Assam to deliver government services at the doorstep of citizens. Registration requires only a mobile number and OTP - no Aadhaar seeding needed. The online fee is Rs. 30 (User/Statutory charge) + Rs. 10 (Convenience fee) = Rs. 40 total. When applied through a PFC or CSC, additional service charges apply. A unique feature of Assam is the existence of three separate income certificate services on Sewa Setu - one for general areas, one specifically for KAAC (Karbi Anglong Autonomous Council) areas, and one for NCHAC (North Cachar Hills Autonomous Council) areas. Residents of these autonomous hill district councils must apply under their respective council variant. The certificate is issued by the Circle Officer (rural) or Sub-Divisional Officer (SDO) (urban) under the Revenue and Disaster Management Department. Once approved, an SMS and email notification is sent and the certificate is downloaded from the ARTPS portal. The Assam RTPS Act 2012 governs service delivery timelines.
- Sewa Setu Portal: sewasetu.assam.gov.in
- Apply Income Certificate (General): sewasetu.assam.gov.in/income-certificate
- Apply Income Certificate (KAAC areas): sewasetu.assam.gov.in/income-certificate-KAAC
- Apply Income Certificate (NCHAC areas): sewasetu.assam.gov.in/income-certificate-NCHAC
- Track Application Status: sewasetu.assam.gov.in/track-status
- FAQs: sewasetu.assam.gov.in/faq
Key Details
| Detail | Information |
|---|---|
| Portal | sewasetu.assam.gov.in (Sewa Setu) |
| Department | Revenue and Disaster Management Department, Assam |
| Registration | Mobile number + OTP only |
| User/Statutory Charge | Rs. 30 |
| Convenience Fee | Rs. 10 |
| Total Online Fee | Rs. 40 |
| PFC/CSC Service Charge | Rs. 30 additional |
| Printing Charge at PFC/CSC | Rs. 10 per page |
| Scanning Charge at PFC/CSC | Rs. 5 per page |
| Issuing Authority (Rural) | Circle Officer |
| Issuing Authority (Urban) | Sub-Divisional Officer (SDO) |
| KAAC Area Service | Separate - issuance-of-income-certificate-kaac |
| NCHAC Area Service | Separate - income-certificate-nchac |
| Processing Time | 7 to 10 working days |
| KAAC Timeline | 7 days |
| Notification | SMS and Email on approval |
| Certificate Download | From ARTPS portal after approval |
| Validity | 1 year from date of issue |
| Governing Act | Assam Right to Public Services (RTPS) Act 2012 |
Three Income Certificate Services - Which One Do You Apply Under
This is unique to Assam. The Sewa Setu portal has three separate income certificate services - confirmed from the official sewasetu.assam.gov.in portal:
| Service | Who Should Apply | Portal URL |
|---|---|---|
| Application for Income Certificate (General) | All Assam residents NOT residing in KAAC or NCHAC autonomous council areas | sewasetu.assam.gov.in/income-certificate |
| Income Certificate - KAAC | Residents of Karbi Anglong and West Karbi Anglong districts (under Karbi Anglong Autonomous Council jurisdiction) | sewasetu.assam.gov.in/income-KAAC |
| Income Certificate - NCHAC | Residents of Dima Hasao district (under North Cachar Hills Autonomous Council jurisdiction) | sewasetu.assam.gov.in/income-NCHAC |
Applying under the wrong service will route your application to the wrong authority - causing delays or rejection. Check your district and ensure you select the correct service.
What is PFC and Arunodoy CSC in Assam
Assam uses two types of assisted application centres:
- PFC (Public Facilitation Centre) - set up at Circle offices, SDO offices, and DC offices. Government-run centres where operators help fill and submit your application. PFC is the preferred offline channel.
- Arunodoy CSC (Common Service Centre) - private operator-run CSCs branded under the Arunodoy initiative. These are present across districts and block levels. Both PFC and Arunodoy CSC can process income certificate applications on Sewa Setu on your behalf.
At PFC and Arunodoy CSC, if you need documents scanned there, Rs. 5 per page scanning charge applies. If you need printouts from the centre, Rs. 10 per page printing charge applies - confirmed from the official sewasetu.assam.gov.in service charge page.
Who Can Apply
- Every resident of Assam can apply for an income certificate for any purpose - confirmed from the official Sewa Setu portal
- Individuals, parents, or guardians can apply depending on the use case
- For EWS reservation in central government jobs and IIT/NIT admissions: family income must be below Rs. 8 lakh per annum from all sources
- Students applying for Ishan Uday, Pre-Matric, or Post-Matric scholarships need income certificate from the Circle Officer or SDO
- KAAC and NCHAC area residents must use their respective council-specific service on Sewa Setu
Documents Required
Confirmed from the official sewasetu.assam.gov.in income certificate service page:
- Identity Proof: Aadhaar Card (preferred), Driving Licence, or Voter ID
- Address Proof: Voter ID, Passport, or Ration Card
- Land Revenue Receipt - mandatory for farmers and landowners. This is the tax receipt for agricultural land paid to the Revenue Department in Assam.
- Salary Slip - mandatory for salaried employees
- Scanned Copy of the Application Form - mandatory if applying through a CSC/PFC kiosk (the operator needs this uploaded)
- Gaon Burrah Certificate - a recommendation from the village headman (Gaon Burrah) - sometimes required in rural areas for additional income verification
- Voter List (extract) - sometimes requested as additional address verification
- Any other relevant documents supporting income claims
- File size: keep files under 1 MB - the portal times out with large files (practical tip confirmed from January 2026 guide)
How to Apply Online at Sewa Setu Portal
Confirmed from official sewasetu.assam.gov.in pages and the Assam RTPS Act 2012 process:
- Go to sewasetu.assam.gov.in.
- Click Register or Login on the top right corner. If new, click New User and enter your mobile number. An OTP is sent. Enter OTP, provide personal details (name, DOB, etc.), and create login credentials.
- After registration, log in.
- Use the Search bar and type "Income Certificate". The results show all three variants - General, KAAC, and NCHAC.
- Select the correct service for your district and click Apply Now.
- Fill in all required details: personal information, family income from all sources, purpose of certificate.
- Upload required documents. Keep each file under 1 MB in PDF or JPEG format.
- Pay the fee: Rs. 30 (User charge) + Rs. 10 (Convenience fee) = Rs. 40 total. UPI payment (GPay/PhonePe) is more reliable than card payment on this portal.
- Submit. The application is forwarded to the Circle Officer (for rural addresses) or SDO (for urban addresses) of your area.
- You receive an SMS and email acknowledgement. Note your Application Number.
- Once approved, you receive an SMS and email notification. Download the certificate from the ARTPS portal. Download it promptly - some links expire after 30 days.
How to Apply via PFC or Arunodoy CSC
- Visit your nearest PFC (Public Facilitation Centre) at Circle office, SDO office, or DC office. Or visit the nearest Arunodoy CSC.
- Carry your documents - Aadhaar, address proof, income proof, and land revenue receipt if applicable.
- The operator fills and submits the application on Sewa Setu.
- If you need documents scanned at the centre: Rs. 5 per page. If you need printed copies: Rs. 10 per page. Service charge: Rs. 30. Plus Rs. 10 convenience fee. Total at PFC/CSC: approximately Rs. 70 or more depending on pages.
- Collect the acknowledgement slip with your Application Number.
- Track status and download from the ARTPS portal using your Application Number.
How to Apply Offline at Circle Office
- Visit your nearest Circle Office (for rural) or SDO office (for urban) directly.
- Collect the income certificate application form or download it from the portal.
- Fill the form completely with income from all sources.
- Attach Aadhaar copy, address proof, land revenue receipt (if applicable), and salary slip (if applicable).
- Submit at the counter. The Circle Officer or SDO processes and issues the certificate.
How to Track Application Status
- Go to sewasetu.assam.gov.in/track-status.
- Enter your Application Number from the acknowledgement receipt.
- Click Submit. Your current application status is displayed.
How to Download the Certificate
- Once approved, you will receive an SMS and email notification.
- Download from the ARTPS portal - log in to your Sewa Setu account and go to My Applications to find the download link.
- Download promptly - some download links on the ARTPS portal expire after 30 days. Save the PDF immediately.
- The certificate issued through Sewa Setu is digitally signed and valid for official use across all government and private institutions.
Official Links
- Sewa Setu - sewasetu.assam.gov.in
- Apply Income Certificate (General) - sewasetu.assam.gov.in
- Apply Income Certificate (KAAC) - sewasetu.assam.gov.in
- Apply Income Certificate (NCHAC) - sewasetu.assam.gov.in
- Track Application - sewasetu.assam.gov.in
- FAQs - sewasetu.assam.gov.in
Related articles:
Income Certificate in India - Complete Guide
Assam Ration Card - PDS Guide
Disclaimer: This article is for informational purposes only. Always verify the latest process at sewasetu.assam.gov.in before applying.
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