Skip to content

How to Fill the New Passport Form Online (Passport Seva 2.0)

All guides ↓

Independent guide by India Customer Care. Not the Ministry of External Affairs or Passport Seva. Apply only at passportindia.gov.in.

On this page
  1. Before you start: keep these ready
  2. Steps to apply online
  3. Fill each part of the form correctly
  4. Which passport office will handle your file?
  5. What changed on Passport Seva 2.0
  6. If something goes wrong
  7. Frequently asked questions
  8. Related guides on our other websites
  9. Sources

Register on the official Passport Seva portal, log in, choose Apply for Fresh Passport, fill the form, then Pay and Schedule Appointment online. Go to the PSK on your appointment day with original documents. With your documents ready the form takes about 30 minutes. In our experience at RPO Dehradun a Normal passport reaches you in about 15–20 days after the appointment.

Before you start: keep these ready

Most held files come from details that don't match the documents. Decide your documents first, then copy names and dates from them exactly.

Adult (18 or older)

  • One date-of-birth proof: birth certificate, 10th certificate, PAN card, driving licence or voter ID. Aadhaar is not accepted as date-of-birth proof.
  • One proof of present address, for example Aadhaar, an electricity or water bill, or a registered rent agreement.
  • Non-ECR proof if you are 10th pass or pay income tax (10th or higher certificate, or ITRs).
  • Every address where you lived in the last one year, with the police station for each.
  • Your own working mobile number and email.

Child (under 18)

  • The child's birth certificate. For a child born on or after 1 October 2023 it is the only accepted date-of-birth proof.
  • Parents' passports (if any) and address proof.
  • Annexure D signed by both parents, or Annexure C if one parent cannot sign. See passport annexure forms.

You had an Indian passport before

Do not use this form type. Apply for Re-issue, even if the old passport expired long ago or was lost. See how to renew a passport.

Full lists: documents required for a passport.

Steps to apply online

  1. Register on the Passport Seva portal and choose your passport office
  2. Log in and click "Apply for Fresh Passport/Re-issue of Passport"
  3. Fill the form page by page and submit; note the ARN
  4. Click "Pay and Schedule Appointment"; pay online and pick a slot
  5. Visit the PSK or POPSK with original documents within 90 days
  6. Police verification, then the passport comes by Speed Post
YouPayment / waitingPassport office

Fill each part of the form correctly

FieldWhat to enterMistake we often see
Applying forFresh only if you never had an Indian passportFresh chosen for an expired passport; the file gets stuck
Type of applicationNormal or TatkaalTatkaal paid for a case that isn't eligible; the extra fee is lost
Given name and surnameExactly as in your date-of-birth proofAdding a surname that isn't on any document
Place of birthAs written on the birth certificateA different town; it is very hard to change later
Eligible for Non-ECR?"Yes" if 10th pass or an income-tax payer, with proofTicking "Yes" without a 10th certificate or ITR
Parent or spouse a government servant?For adults, "No" unless your spouse is oneAdults ticking "Yes" because a parent works for the government
Present and permanent addressBoth, if different, with the right police stationWrong police station or an incomplete address
Emergency contactSomeone who will not travel with youHusband and wife giving each other
Identification markA clearly visible mole or birthmarkLeaving it vague
Previous applicationsDeclare any earlier application, with its file numberHiding an earlier application that was never completed
Email and mobileYour own, working onesAn agent's number, so the OTPs and updates go elsewhere
From our passport deskSingle-name holders (no surname) can get a passport, but some face problems when travelling to the UAE. Never invent a surname that is not on your documents; correct the documents first instead.

Which passport office will handle your file?

Your Regional Passport Office (RPO) depends on your present address, not on where the PSK is. Choose it carefully when you register. For example, Roorkee comes under RPO Dehradun, while Saharanpur comes under RPO Ghaziabad. Use the portal's appointment-availability check to see the PSKs and POPSKs under your RPO.

A PSK is bigger and handles every case, including Tatkaal. A POPSK (in a post office) does not offer Tatkaal and usually doesn't take complex cases such as date-of-birth changes or removing ECR.

What changed on Passport Seva 2.0

If something goes wrong

Your situationWhat to do
OTP not received at registrationCheck the spam folder and try again later; the portal is sometimes slow
User ID not acceptedUse "Check Availability" before submitting the registration
Mistake found after paymentIt can't be edited online. Tell the first counter at the PSK
Paid, but no appointment bookedLog in again and book from "View Saved/Submitted Applications"; the payment stays valid for a year
Money deducted, payment shows PendingDon't pay again. Refresh and use Retry; failed payments are refunded within 7 working days

Frequently asked questions

Can I edit the passport form after paying?

No. After payment the form cannot be edited online. Tell the first counter at the PSK on your appointment day; small errors can be corrected there.

What if I don't visit the PSK in time?

If you don't visit the PSK within 90 days of submitting the form online, you have to submit the form again.

Should I apply as Fresh if my old passport has expired?

No. If you ever had an Indian passport, apply for Re-issue, even if it expired many years ago.

Sources