Skip to content

Passport Status: Track Your Application and Speed Post Delivery

All guides ↓

Independent guide by India Customer Care. Not the Ministry of External Affairs or Passport Seva. Apply only at passportindia.gov.in.

On this page
  1. Where your file goes after the PSK
  2. Status messages explained
  3. Speed Post delivery problems
  4. When and how to escalate
  5. Frequently asked questions
  6. Related guides on our other websites
  7. Sources

Use Track Application Status on the Passport Seva portal with your file number (on the PSK slip) and date of birth. The status tells you whether your file is with the police, under review or printed. Once dispatched, it shows a Speed Post number to track on India Post. The postman doesn't phone ahead, so keep checking.

Where your file goes after the PSK

  1. PSK appointment: file number given
  2. Police verification at your address
  3. Police report to the SP office, then to the passport office
  4. Review, printing, quality check
  5. Dispatch by Speed Post
  6. Delivery or collection from the post office
YouPolicePassport office

Status messages explained

These are real messages our applicants have seen (station names are examples).

Status saysWhat it meansWhat to do
Police Verification has been initiated and a request has been sent to Kotwali Police Station, DehradunThe police process has startedKeep documents and electricity and water bills ready; police usually call within a week
Pending for physical police verification at Kotwali Police Station, DehradunThe visit hasn't happened yetIf nobody calls in 7–10 days, contact the police station
Police report has been submitted by Ghansali Police Station, Tehri Garhwal and sent to SP Office for reviewThe station has filed its report; the SP office is checking itWait; nothing to do
Police Report has been submitted by SP Office … printing is initiatedA positive report; your passport is being printedWait for the dispatch message
Passport application is under review at Regional Passport OfficeThe passport office is checking your fileWait; if it stays long, email the passport office
Police Verification Report is not clear and application is under review at Regional Passport OfficeAn adverse or unclear police reportContact the passport office for the reason and submit what they ask
Passport … has been dispatched via Speed Post Tracking Number …It is on the wayTrack the number on India Post

More on the police stage: police verification. On hold or rejected: application on hold.

Speed Post delivery problems

Not delivered yet

Track the Speed Post number. If it is waiting at the post office or GPO, collect it yourself with ID. Only the applicant can collect it; for a minor, a parent.

Returned to the passport office

Take an appointment at your passport office, explain, and ask for re-dispatch. If the address was wrong, expect police verification again, because the police had verified that address.

When and how to escalate

Contacts and grievance routes: passport helpline and RPO contacts.

Frequently asked questions

How long after police verification will I get my passport?

Once the police report is clear and printing starts, the passport is usually dispatched within a few days. In our experience at RPO Dehradun a Normal passport reaches people about 15–20 days after the appointment.

Can someone else collect my passport from the post office?

No. Only the applicant can collect it with ID; for a minor, a parent.

When should I complain about a delay?

In our experience, if a Normal application takes more than about 1.5 months or a Tatkaal one more than 15–20 days. Raise a grievance on the portal and email your passport office.

Sources

  • Passport Seva: official portal (Track Application Status, grievances).
  • India Post (Speed Post tracking).
  • Our passport help desk in Dehradun: status messages seen by our applicants since 2019 (recorded Oct–Nov 2026).