Passport Appointment: Book, Reschedule or Missed Appointment
All guides ↓Independent guide by India Customer Care. Not the Ministry of External Affairs or Passport Seva. Apply only at passportindia.gov.in.
On this page
After filling the form, click Pay and Schedule Appointment, pay online and pick a slot at a PSK or POPSK under your passport office. One payment gives you 3 appointments for Normal and 2 for Tatkaal, counting the first, all within one year. Missed one? Log in and book again; if it was your last, you have to pay again.
How to book
- Submit the online form and note the ARN
- Open "View Saved/Submitted Applications" and choose "Pay and Schedule Appointment"
- Pay online (UPI works best in our experience)
- Pick the PSK or POPSK and the date and time
- Keep the SMS; it is accepted as proof of the appointment
If you paid but the booking page did not open, don't pay again. Log in, open the same application and book from there; the payment stays valid. Check the fee first in the passport fee calculator.
Appointment limits
| Normal | Tatkaal | |
|---|---|---|
| Appointments per payment | 3 (first + 2 reschedules) | 2 (first + 1 reschedule) |
| Time limit | All within one year | |
| After the last one | Pay again with a new application | |
| Refund on cancelling | No; the fee can't be moved to another application either | |
Finding a slot
- Waiting time differs a lot by office. In our experience Dehradun PSK has slots in about a week, while Ghaziabad PSK and Aligarh POPSK can take up to a month.
- There is no fixed release time for new slots; it depends on each office. Keep checking the earliest available date. For Tatkaal the booking page shows when the next slots open, so log in at that time.
- PSK or POPSK? A PSK has more slots and handles Tatkaal and complex cases. A POPSK (in a post office) does not offer Tatkaal and usually doesn't take cases such as removing ECR or changing date or place of birth.
- Least crowded: after lunch and in the evening, in our experience.
Reschedule, cancel or missed
Reschedule
Log in, open the application and choose Reschedule Appointment. Each reschedule uses one of your appointments, so pick a date you can keep.
Missed your appointment
A missed appointment counts as used. Log in and book the next one, if you have any left. If you haven't visited the PSK within 90 days of submitting the form, you have to submit the form again.
Cancel
You can cancel, but the fee is not refunded and can't be used for another application. If you only need more time, reschedule instead.
Priority and assistance
There are no walk-ins at a PSK. Senior citizens, small children, people with disabilities and pregnant women with an appointment get priority, and there are separate counters for seniors and people with disabilities. One helper may come in with a senior citizen.
On the day: reach 15 minutes before the time on your slip, with all originals and photocopies. Inside usually takes 30–45 minutes.
Frequently asked questions
How many times can I reschedule a passport appointment?
One payment gives you 3 appointments in total for Normal (the first plus 2 reschedules) and 2 for Tatkaal (the first plus 1 reschedule), all within one year.
Can I walk in to a PSK without an appointment?
No. Senior citizens, small children, people with disabilities and pregnant women get priority inside the PSK, but they still need an appointment.
Is the fee refunded if I cancel?
No. The fee is not refunded if you cancel or miss your appointment, and it cannot be moved to another application.
Sources
- Passport Seva: fee payment FAQs (reschedule limits, validity, refunds), accessed 1 Nov 2026.
- Passport Seva: online form submission steps (SMS as proof, 90-day rule), accessed 1 Nov 2026.
- Passport Seva: official portal (book here).
- Our passport help desk in Dehradun: applicants assisted since 2019 (answers recorded Oct–Nov 2026).