If your ICICI Bank Credit Card gets lost, or if any unauthorised transaction, misuse, or cyber fraud happens on your credit card, then you must immediately BLOCK / HOTLIST your ICICI Bank Credit Card to avoid further financial loss.
ICICI Bank provides multiple official and secure methods to help customers block their credit cards instantly. Below, we are explaining all the available methods step by step so that you can choose the fastest and most convenient option in an emergency.
Method No. 1: Block Credit Card Through Call / IVRS
- ICICI Bank offers 24×7 helpline service for credit card blocking and other services.
- Call the official customer care number from your registered mobile number :-
- 18001080.
- After calling, follow the IVRS instructions carefully.
- You have to press 0 to block your credit card or to report any unauthorised or suspicious transactions.
- Confirm the required details as asked by the IVRS system.
- Your ICICI Credit Card will be blocked immediately after confirmation.
Method No. 2: Block Credit Card via WhatsApp Banking
- ICICI Bank provides a WhatsApp Banking facility for quick credit card services.
- Open WhatsApp from your registered mobile number.
- Send "Hi" to 86400 86400.
- Select "Credit Card Services" from "All Services" option.
- Now choose "Block/ Unblock CC".
- Thereafter, tap on "Block CC".
- Your credit card will be hotlisted instantly.
Method No. 3: Block Credit Card Through Internet Banking
- Visit the Official Website of ICICI Bank Net Banking and log in to your account with User ID and Password, if already registered.
- Go to Card and Loans and select Credit Cards.
- Choose your card and click on Block Card.
- Select the Account Number, Credit Card Number, type of blocking and reason for blocking.
- Verify the details via SMS, Email or call OTP.
- Click on Submit to confirm the request after verification.
- After successful confirmation, your ICICI Credit Card will be blocked immediately.
Method No. 4: Block Credit Card Using the iMobile App
- You have to download the iMobile App from the Google Play Store or the Apple App Store.
- Open the official ICICI Bank iMobile App after downloading it.
- Log in using your credentials or MPIN.
- Go to Cards & Forex and Select Credit Card
- Scroll down a little bit and click on Block Card.
- Select card number, type of block (temporary or permanent), reason to block, email and mobile number.
- Verify the details via Mobile OTP and click on the Submit Button.
- Your ICICI Credit Card will be blocked instantly.
Method No. 5: Block Credit Card by Visiting an ICICI Bank Branch
- If you are unable to block your credit card through digital methods, you can visit the nearest ICICI Bank branch.
- Inform the bank executive that your credit card is lost, stolen, or facing unauthorised transactions.
- Ask for a Credit Card Hotlisting Request Form and fill in the required details correctly.
- You may be asked to provide identity proof for verification.
- After verification, the bank will immediately block your ICICI Credit Card and guide you for card replacement if needed.
- You can also request a new credit card with the same or an updated limit during the visit.
Important Safety Tips for ICICI Credit Card Users
- Never disclose your credit card OTP, CVV, PIN, or card number to anyone, even if the caller claims to be from the bank.
- For hotlisting, always rely on official ICICI Bank channels such as IVRS, iMobile App, Internet Banking, or WhatsApp Banking.
- If you notice any unfamiliar transactions, block the card first and then raise a fraud dispute with the bank.
- Avoid saving credit card details on unknown websites or public devices.
- Activate real-time credit card alerts for every transaction to detect misuse quickly.
- In case of phishing calls or messages, report them to ICICI Bank customer care immediately.
Blocking your credit card at the right time can protect you from major financial fraud. ICICI Bank has provided fast and secure options so that customers can take instant action whenever required.
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